At Richard Casino, we believe in transparency. This section summarises key aspects of our Terms and Conditions, designed to ensure a fair and secure gaming experience for all our players. We encourage you to review these points, which form the basis of our agreement with you.
To register and play with real money at Richard Casino, you must be at least 18 years of age. You must also be a resident of a jurisdiction where online real-money gambling is permitted. We are unable to accept players from countries where such activities are restricted or prohibited by law. This includes, but is not limited to, the United States, Australia, and many European nations. Players are responsible for ensuring their local laws permit online gambling.
When you play with real money, your bets are placed directly from your deposited funds. Bonus funds operate under specific terms, which typically include wagering requirements. For example, our welcome bonus funds have a 40x wagering requirement. This means you need to wager the bonus amount 40 times before winnings can be withdrawn. Specific game contributions towards wagering apply, with slots generally contributing 100%, while table games may contribute less or not at all. Always check the specific terms for each bonus offer.
We support a range of secure payment methods for New Zealand players, including Mastercard, Visa, Skrill, MiFinity, and various cryptocurrencies. All deposits and withdrawals are processed fee-free on our end. For security and regulatory compliance, we may require identity verification (KYC - Know Your Customer) and source of funds verification. This process typically involves submitting documents such as a driver's license or passport and proof of address. Prompt submission helps ensure timely withdrawals.
You may close your account at any time by contacting our support team. Should you wish to take a break or feel you need to manage your gambling, we offer self-exclusion tools. This can range from setting deposit limits and loss limits to a temporary cooling-off period or a permanent self-exclusion. Please contact our customer support for assistance with these responsible gambling measures.
While we strive to provide a seamless experience, Richard Casino's liability is limited to the extent permitted by law. We are not responsible for any losses incurred due to technical issues, internet connectivity problems, or errors made by the player. In the event of a dispute, we encourage you to first contact our customer support. If the matter cannot be resolved through our internal procedures, it may be escalated according to the terms outlined in our full T&Cs.
